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1 NBFC-MFI license
2 Sahayog is member of MFIN
Sahayog do not cross sell any of third party products
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Grievance Redressal Mechanism
The grievance redressal mechanism is spread across various tiers of management and is backed up by providing information to the clients in trainings like C.G.T and G.R.T and also in printed form in their Loan Pass Book. The policy followed by the organization for grievance redressal is as follows:-
  • Clients will be treated fairly and courteously.
  • Timely redressal of client’s complaints will be priority.
  • The employees would work efficiently and without prejudice to the interest of the clients
Complain In Personal
The complaints can be made by the clients by entering in the Complaint register available at their respective branch.

Email : complaint@sahayogmicro.com

Call us : +91 755 4246330, 4279828
 
Write To Us
Anupalan Adhikari
Praveen Kumar

Sahayog Micro Finance Ltd
E-7/88 , Lala Lajpat Rai Society,
Arera Colony, Bhopal, M.P. - 462016
Contact : +918959901911
Email : praveen.kumar@sahayogmicro.com
 
Initial Complaint : Anupalan Adhikari
If not solved, within 3 working days :
Business Coordinator, Operation
If not solved, within 15 working says:
Director, Operations